Duplicati

MSP Microsoft 365 Backup Built for Control and Scale

Duplicati enables you to deliver encrypted, versioned, cloud-to-cloud Microsoft 365 backup as a managed service, with full storage flexibility and centralized control across all tenants.

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Where Microsoft 365 Native Tools Create Gaps for MSPs

Microsoft 365 includes basic retention and recovery capabilities, but for MSPs delivering structured backup services, those features often introduce limitations.

Common challenges MSPs encounter:

Retention policies tied to Microsoft’s ecosystem
Limited flexibility in long-term version history
Restore processes that depend on tenant-level admin access
No centralized multi-tenant backup visibility
Storage location controlled by the platform

When backup is embedded inside the productivity suite, it becomes harder to standardize protection across clients and align it with your service model.

Benefits

Duplicati Takes a Backup-First Approach

Duplicati is built specifically for backup — giving MSPs the tools to deliver reliable Microsoft 365 protection without complexity or vendor lock-in.

Centralized Multi-Tenant Management

Manage all Microsoft 365 clients from one place. Deploy backup policies, monitor jobs, and standardize protection across your entire customer base.

Flexible Storage Control

Store backups where it makes sense for your MSP business model — public cloud, private infrastructure, or hybrid environments.

Granular, Versioned Recovery

Restore individual emails, files, or full accounts from precise points in time. Give clients fast recovery without operational friction.

Encrypted by Default

All data is encrypted before leaving the source and remains protected in transit and at rest — aligning with modern compliance expectations.

Overview

What’s Included

Duplicati’s Microsoft 365 backup for MSPs covers the core services your clients rely on every day: mail, files, collaboration data, and version history. All managed centrally and stored wherever you choose.

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